Free shipping over 50€ order (Metropolitan France & Europe)

Privacy Policy & Cookies

Last updated: January 1st, 2024

SAS AFM (“us”, “we”, or “our”) operates the registered trademark Northern Spirit website (the “Service”) represented by Aurore Billet.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://northernspirit.com

Confidentiality

Northern Spirit keeps some of your personal information in a secure way for specific reasons. All of which concern you. We use this personal information to upgrade your user experience on our e-shop while protecting your data.

Northern Spirit protects our customers’ confidential information as well as those of our visitors. How do we use your personal information and why? All the answers you need are available here. If you need any more information, don’t hesitate to contact us

Information Collection And Use

We need your identity, your postal address and your e-mail address to have your order delivered. This information helps us sending you useful information by e-mail: order upgrades, delivery information. Your contact information is also important as it helps us detecting frauds to protect you against them. We also need this information to send you e-mails (newsletters) which will interest you.

Your bank information is treated and stocked only by our bank

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number

We need your contact details to provide you with the best customer service and to give you all the help you need.

We need your buying history to deal with returns but also to provide you with the best customer service to give you all the help you need in case you need assistance.

Northern Spirit does not sell your personal information (nor your name, postal address or e-mail)

In order to provide you with the best service available, we only share your data with the companies which take care of your order such as:

  • Warehouses, order packers, delivery companies as well as the payment providers
  • The people in charge of making our e-shop work, as well as police authorities and fraud prevention agencies

In the case you authorize us to do so, we will send you newsletters by e-mail in order to keep you informed of our news and to make you discover our new products. You can stop receiving our newsletters whenever you want to. To do so, all you need to do is click on the “unsubscribe” link at the bottom of every newsletter you receive from us. Once it’s done, we will update your profile to make sure that you won’t get them anymore.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We keep your personal information as long as your account exists. We use this information to comply with legal and regulatory obligations as well as to resolve disputes, prevent frauds and abuses or implement our terms and conditions.

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Northern Spirit website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Your current state: Allow all cookies (Necessary, Preferences, Statistics, Marketing)

A cookie is a file stocked by a website on your computer or on your cellphone in order to gather the data concerning your navigation on this website. The cookies used on our e-shop allow us to identify the services and categories that you’ve visited. We use these cookies on our e-shop to facilitate your experience on it as well as to enhance our services.

When you browse our website, the cookies are activated by default and the data can be read or stored locally on your hardware. You shall be alerted the first time. You receive a cookie and you shall thus be able to decide whether to accept or refuse it. By continuing to use our website, you are expressly agreeing to Northern Spirit’s use of such cookies.

You can also configure your browser so that it systematically refuses cookies (including cookies used for audience measurement). However, in such a case, certain features and functions of the website may not function correctly and you may not be able to access certain parts or services of the website.

If you wish to modify or delete your information, you can send a request to us.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

User’s Rights Regarding Personal information

You have many rights concerning your personal information according to GDPR. Here is a list of these rights:

  • Firstly, you have the right to access the personal information that Northern Spirit has on you and you have the right to be informed on how we use it.
  • In the case we have any false information on you, you can correct it by logging in on your Northern Spirit account.
  • You have the right to ask us to delete your personal information or to stop using it in certain occasions.
  • You can stop receiving our newsletters whenever you want to (all you need to do is unsubscribing yourself directly at the bottom of every newsletter you receive by e-mail).
  • You have the right to get a copy of your personal details to carry over to a new company. You can request a copy of your personal details in machine readable format.

Contact Us

  • By visiting this page on our website: https://northernspirit-sport.com
  • By sending us an email: contact@northernspirit-sport.com