- Fill the form below attaching some photos of the product(s)
- Once the form is submitted, our team makes an initial analysis of your request.
- If the latter responds to the criteria, then we will send you a shipping label in order to send the product(s).
- A second analysis is carried out once the package is recovered. Once completed, we send you the voucher corresponding to the number of products returned*
* if the the package content is different from the photo(s), we reserve the right not to send the voucher and keep the package (or send back to you at your expense)